Q: I’m not tech-savvy at all. Will this service work for me?
A: Absolutely! We love clients who aren’t tech experts – it’s exactly why we’re here. We handle all the geeky stuff and explain things in simple terms. There’s no such thing as a silly question. Even if you break out in a sweat updating software, don’t worry – we’ve got you. Our friendly support will guide you patiently, so you always feel comfortable and in control.

Q: Do I have to sign a long-term contract?
A: No way. We believe in earning your business through great service, not binding contracts. Our solutions are available month-to-month or on a project basis – whatever fits your situation. No multi-year lock-ins, and no pressure. Many of our clients stick with us for the long haul simply because we deliver results and peace of mindclutch.co, not because they’re stuck in a contract. You’re free to leave at any time – but we’ll work hard so you won’t want to.

Q: What kinds of IT problems can you help with?
A: If it’s giving you a tech headache, we can probably solve it. We handle everyday issues like sluggish computers, printer nightmares, email deliverability, and network glitches. We set up secure Wi-Fi and VPNs for remote staff, migrate companies to Microsoft 365 or Google Workspace, and keep your data backed up and safe from hackers. Need advice on which software to choose for your business? We do that too. Think of Ascent Solutions as your own full-service IT department for anything: whether it’s troubleshooting a single laptop or overhauling your entire IT infrastructure, we’ve got you covered. And if there’s ever a specialized need outside our scope, we’ll point you to the right solution – our goal is simply to ensure you never have to worry about IT again.